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Assistant Manager

Department

Clinical Affairs, Medical Services

Entity

Aga Khan University Hospital

Location

Karachi, Pakistan

Introduction

Aga Khan University Hospital is looking for a seasoned Assistant Manager who will assist and support the process of Ongoing Professional Practice Evaluation (OPPE), Focused Professional Practice Evaluation (FPPE) and clinical outcome review as per institutional policy and JCIA Standards.  

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopting appropriate standards for safeguarding and promoting a respectful relation-ship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wid-er communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities

You will be responsible to:

  • Collaborate and facilitate clinical departments and sub-specialties for an effective OPPE and clinical /outcome review process including AKU Off-Campus hospitals and off-site locations such as IMSs.
  • Continuously evaluate the process of OPPE of medical staff across clinical departments/sub-specialties and recommend improvement strategies to the department leadership on periodic basis.
  • Supervise the OPPE process to ensure its timeliness, completion and submission of OPPE reports to credentialing department.
  • Receive OPPE reports as per policy from the departments and to ensure that the reports are complete and are according to the approved KPIs / parameters. Furthermore, identify any discrepancies and ensure rectification. Maintain a central database pertaining to OPPE data.
  • Responsible for designing, implementing, and overseeing the OPPE data validation process to ensure accuracy, consistency, and compliance with institutional standards across individual departmental OPPE reports. This includes establishing validation criteria, conducting thorough assessments, identifying discrepancies, and ensuring the integrity of reported data.
  • Perform clinical audits and develop and implement a systematic process for reviewing and evaluating specific clinical outcomes.

Requirements

You should have:
  • MBBS or BScN degree. 
  • Minimum 4-6 years of clinical experience in a tertiary care setting.
  • Should have at least 2-4 years of related experience in healthcare quality management and assurance, medical staff practice evaluation in a Joint Commission Accredited healthcare institution.
  • Shall also possess thorough knowledge and understanding of the process of Ongoing Professional Practice Evaluation (OPPE) and clinical / outcome review.
  • Must be proficient in data analysis tools and software i.e. Microsoft Office products (Excel, Word, PowerPoint etc.), SPSS and other related statistical tools.   
  • Updated knowledge of quality healthcare systems including but not limited to peer reviews, patient care indicators etc.
  • Must have a thorough knowledge of patient medical record including EMR and an ability to conduct medical record review. Ability to review, summarize and analyze medical records. 
  • Ability to work collaboratively with clinical managers, health professionals at all levels to facilitate the OPPE and FPPE
  • Strong organizational, analytical and problem-solving skills.
  • Proficiency in report writing.
  • Ability to organize and prioritize work and manage multiple priorities with exceptional attention to details and timelines.

To Apply

​Please send your updated CV to human.resources@aku.edu and mention pposition number "10033230" in the subject line. Only shortlisted candidates will be contacted.

Note:  Comprehensive employment reference checks will be conducted.

Applications should be submitted latest by January 19, 2025