Report a Concern
You can report a concern through our safe disclosure form or by contacting any of the contacts listed below.
Safe Disclosure
The Safe Disclosure programme has been set up to allow you to report improper activity such as (but not limited to) fraud, harassment, theft and abuse. It is a safe platform to disclose information in good faith to highlight instances of wrongdoing at AKU.
All reports are confidential. AKU will take steps to protect the anonymity of the concerned people and safeguarding the disclosing person against retaliation.
File an online report on Safecall
You can reach us at:
Safe Disclosure Office- Pakistan
Office of the President
University Center 4th Floor
Aga Khan University
Stadium Road, Karachi 74800
Karachi, Pakistan
T: +92 21 348 69310/11
E: safe.disclosure@aku.edu
Safe Disclosure Office- Kenya
Office of the President
University Center Ground Floor
Aga Khan University
3rd Parklands Avenue, Off Limuru Road
Nairobi, Kenya
T: +254 709 931202
E: safe.disclosure@aku.edu
You can also call at: 00800 900 44036
Full Safe Disclosure policy available here
Student Code of Conduct available here
Emergency Contacts
Department
| Purpose
| Contact
|
Safety and Security
| For reporting of any security incidents, suspicious events or items and fire emergencies.
| Security emergencies: - 021 3486 1900
- From on-campus: ext. 1900
General safety and security services:
- Direct: 021 3486 2682
- From on-campus: ext. 2682
Incident reporting: - Direct: 021 3486 2671
- From on-campus: ext. 2671
ID card - Direct: 021 3486 2688
- From on-campus: ext. 2688
Fire emergency:
- Direct: 021 3486 1600
- From on-campus: ext. 1600
|
General
|
| Facilities management and repairs: - Direct: 021 3486 2502/2503
- From on-campus: ext. 2502 or 2503
IT support: - Direct: 021 3486 3434
- From on-campus: ext. 3434
Switchboard: |
Student Health Services Hotline
| 24/7 employee and student hotline
| |
Counselling Services and Wellness
| For online counselling and psychiatric appointments, and for general support regarding mental health and wellbeing related issues.
| Associate Director: Dr Hadia Pasha,
Student Counsellors: Ms Aqsa Yaqoob and Ms Aqsa Hanif Dr Sana Siddiqui at |
AKU Hostels – Females
| Managing all aspects of female students’ hostel accommodations on- and off-campus.
| - Direct: 021 3486 5491/92
- From on-campus: ext. 5491/92
Manager: Ms Mehrunissa Kabani
- Direct: 021 3486 5455
From on-campus ext. 5455
|
AKU Hostels – Males
| Managing all aspects of make students’ hostel accommodations on- and off-campus.
| - Direct: 021 3486 4421/2
- From on-campus: ext. 4421/4422
Manager: Mr Tabbasum Nadeem - Direct: 021 3486 4420
- From on-campus: ext. 4420
|
Student Experience Personnel
| | Mr Saad Rahim Zubair Mr Amin Lakhani |
